Support

Support & help

A question, an issue, a change to request? We're here. Drop us a line and we'll get back to you quickly.

Response time
Within 24 business hours.

Frequently asked questions

How do I view my invoices?

All your invoices live in your account: the "My subscription" tab on the web, or Settings → Account in the app. They're also emailed to you after each payment.

How do I edit my site's content?

From your dashboard, under "My site": logo, colors, text, photos, pages and blocks can be changed anytime. The changes we make for you are listed in the included services of the subscription terms.

Can I add a feature (bookings, shop…)?

Yes. Email us at contact@rlcore.fr describing your need and we'll enable the right module for your plan.

How soon do my changes go live?

Content changes are published instantly. For a technical change, we'll tell you the timeline in our reply.

How do I manage or cancel my subscription?

Subscription management and payment happen in your secure web workspace. To cancel, do it from your client area or by email to contact@rlcore.fr, under the terms of article 7 of the subscription terms.

Prefer a form? Open the contact form